Patients Come Second

QUOTE: “… the two authors are being strategically provocative, to shed light on the fact that healthcare culture is often dysfunctional enough that in itself, it harms patient care. And that bothers them. Because culture is underappreciated in healthcare, they argue. Both Spiegelman and Berrett lead organizations considered by employees to be top places to work by a variety of measures.” Health Leaders Media
REVIEWS (reader) :   Amazon
THE AUTHORS: Paul Spiegelman, Britt Berrett